DUSSEL RIDES (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, contact us, or use our limousine and chauffeur transportation services in Metro Atlanta and surrounding areas.
By using our services or website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information You Provide
When you request a quote, book a ride, or contact us, you may provide:
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Full name
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Phone number
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Email address
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Pickup and drop-off locations
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Trip date/time and itinerary details
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Passenger count and preferences
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Special requests (e.g., child seat, meet-and-greet)
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Payment information (processed securely through third-party providers)
B. Automatically Collected Information
When you use our website, we may automatically collect:
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IP address
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Browser type and device information
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Pages visited and time spent
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Referring/exit links
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Location data (approximate, based on IP)
C. Cookies and Similar Technologies
We may use cookies and analytics tools to improve your experience, measure performance, and provide better service. You can control cookies through your browser settings.
2. How We Use Your Information
We use information to:
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Provide and manage reservations and limo services
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Confirm bookings and send trip updates
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Communicate with you about service needs
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Process payments and prevent fraud
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Improve website functionality and customer experience
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Respond to customer support requests
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Comply with legal obligations
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Send promotions or service announcements (you may opt out anytime)
3. How We Share Your Information
We do not sell your personal information. We may share it only when necessary:
A. Service Providers
We may share information with vendors who help us operate, such as:
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Payment processors
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Dispatch/booking software providers
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SMS/email communication platforms
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Analytics services
These providers may only use your information to perform services for DUSSEL RIDES.
B. Legal Requirements
We may disclose information if required by law, regulation, subpoena, or to protect our rights, safety, or property.
C. Business Transfers
If DUSSEL RIDES is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Payment Security
All payments are processed through trusted third-party payment providers. DUSSEL RIDES does not store your full credit/debit card number. Payment providers follow industry security standards to protect your data.
5. Data Retention
We retain your information only as long as necessary to:
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Provide services
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Keep business records
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Meet tax/legal requirements
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Resolve disputes
After that, data is securely deleted or anonymized.
6. Your Privacy Rights
Depending on your location, you may have rights to:
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Request access to the personal data we hold about you
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Correct inaccurate information
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Request deletion of your information
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Opt out of marketing messages
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Limit or object to certain processing
To make a request, contact us using the details in Section 10.
7. Children’s Privacy
Our services and website are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal data. However, no online transmission or storage is 100% secure. You use our services at your own risk.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Continued use of our services after changes means you accept the updated policy.
10. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
DUSSEL RIDES
Email: Reservations@dusselrides.com
Phone: 678 944 7855